We are bound by the Privacy Act 1988 (Privacy Act) and must comply with the Australian Privacy Principles (APPs). You can find more information about the Privacy Act and the Australian Privacy Principles at the Office of the Australian Information Commissioner’s (OAIC) website at www.oaic.gov.au.
- Engaging our Services or Initiating an Enquiry of Services
While we believe in keeping your personal information highly secure, we also believe that you have the right to be informed about how we deal with that information. Therefore, if on reading this policy you are unclear on any of the matters or simply want more information, please contact us by using the contact details provided below.
Collecting Personal Information
We aim to collect personal information only if it is reasonably necessary to
Personal information has the meaning given to that term in the Privacy
In the course of providing you with products and services, we collect personal information in a variety of ways. For example, we may collect personal information about you when you:
Provide tax related documents via email or face to face complete a form on our website
- Complete a form on our website
- Lodge an
enquiryregarding services we provide
- Lodge an enquiry regarding services we provide
- email address;
- telephone and fax number
How We Collect Personal Information
Unless it is unreasonable and impracticable to do so, we collect your personal information from you directly, including by using cookies on our website.
Purposes of Collection
We collect and hold your personal information primarily to deliver business consulting and/or tax agent services to you.
If it is reasonable to expect that we would use or disclose your personal information for purposes that are related to the primary purpose[s], we may also use your personal information to:
- send newsletters to you;
- invite you to seminars or events hosted by Evolve Business Advisory Pty Ltd trading as Lemonade Beach
- inform you of products that can be purchased from Evolve Business Advisory Pty Ltd trading as Lemonade Beach
- inform you of developments at Evolve Business Advisory Pty Ltd trading as Lemonade Beach and other services that we can provide
We may otherwise use your personal information to comply with any law, including Tax Agent Services Act, and to comply with any lawful request of a law enforcement agency or government authority.
Where possible, we will provide you with a choice to opt out of certain marketing communications. We will respect your request to decide whether or not to receive these marketing communications.
We may disclose your personal information to the following third parties for the purpose of assisting us to provide the best possible service:
- IT technicians who may need access when providing on-site support (although it is our practice for them to work under supervision);
- file storage service providers; and
- Chartered Accountants Australia and New Zealand (for Quality Assurance review purposes).
These third parties will be permitted to access only the personal information they need to deliver the service to Evolve Business Advisory Pty Ltd trading as Lemonade Beach or to you. Evolve Business Advisory Pty Ltd trading as Lemonade Beach takes reasonable steps to ensure that these
We are not likely to disclose information to overseas recipients unless it is with your consent, or the disclosure is required or authorised by law.]
We will not otherwise disclose information about you unless:
- the disclosure is required or authorised by law; or
- you have consented to our disclosing the information about you.
The privacy and collection practices of entities to whom we disclose personal information are governed by their own privacy policies and collection notices.
Personal Information Quality
We aim to ensure that your personal information is accurate, complete and up-to-date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested and properly update the information supplied to us to keep it true, accurate, current and complete.
If you believe that the information is inaccurate or incomplete, please contact us and we will use all reasonable effort to correct the information.
In the event that we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information claiming that you believe the information is not accurate, complete or up-to-date.
Securing Your Personal Information
We are committed to keeping your information secure and will take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.
We have the following security measures in place to protect your information:
- our offices are securely locked after hours;
- all computers have password protection and virus protection;
- our office
aremonitored regularly by a security service;
- documents are primarily stored electronically in
securedsites with servers hosted in Australia.Accessing and Correcting Your Personal Information
Accessing and Correcting Your Personal Information
You may request access to, or correction of, all personal information that we hold about you, subject to any exceptions allowed by law. We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. If we refuse your request we will give you a written notice explaining our reasons for that refusal and details of the relevant complaints procedure.
Change in control of Evolve Business Advisory Pty Ltd
If we sell or otherwise transfer part or the whole of Evolve Business Advisory Pty Ltd or our assets to another organisation (including in the course of a transaction like a sale, merger or acquisition, or as part of a dissolution, liquidation, administration, receivership or
If you have a complaint about our collection, use or disclosure of your personal information, or you wish to make a complaint about a breach of the Australian Privacy Principles, please contact our Privacy Officer using the information set out below.
When contacting the Privacy Officer, please set out details of your complaint and your contact details. Our Privacy Officer will contact you to acknowledge your request and ask for any other applicable information. Our Privacy Officer will then investigate the issue and advise you in writing of the outcome.
You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oaic.gov.au.
Telephone +61 433 953 303
PO Box 669
Tugun QLD 4224
Copyright © Chartered Accountants Australia and New Zealand and Thomson Reuters 2015. All rights reserved.
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You must not use this site or the information on this site in any manner or for any purpose which is unlawful or in any manner which violates any right of Lemonade Beach or which is prohibited by the General Conditions.
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Disclaimer and Limitation of Liability
The information contained on this site is provided by Lemonade Beach in good faith. The information is derived from sources believed to be accurate and current as at the date indicated in the respective sections of this site. Neither Lemonade Beach nor any of its directors or employees give any representation or warranty as to the reliability, accuracy or completeness of the information, nor do they accept any responsibility arising in any way (including by negligence) for errors in, or omissions from, the information.